Refund Policy
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Effective Date: January 31, 2026
At LS Precision, we want you to feel confident in every purchase. If something isn’t right, we’re here to help. This Refund Policy explains how returns, exchanges, and refunds are handled for items purchased from our store or website.
1. Eligibility for Returns & Refunds
We accept returns on most new, unused items within 30 days of purchase. To be eligible:
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Items must be in original condition
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Items must include all packaging, tags, and accessories
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Proof of purchase is required
Non‑returnable items include:
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Perishable goods (produce, flowers, feed, supplements)
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Ammunition and firearm‑related products
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Gift cards
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Clearance or final‑sale items
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Custom or special‑order products
2. In‑Store Purchases
Items purchased in-store may be returned directly to our retail location. Refunds will be issued to the original payment method.
3. Online Purchases
For online orders:
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Contact us before returning an item
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
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Refunds are issued once the item is received and inspected
4. Exchanges
We’re happy to offer exchanges for eligible items within 30 days. If the replacement item has a price difference, the balance will be charged or refunded accordingly.
5. Damaged or Incorrect Items
If your order arrives damaged or incorrect:
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Notify us within 48 hours of delivery
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Provide photos of the item and packaging
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We will replace the item or issue a refund at no additional cost
6. Refund Processing Time
Once approved, refunds typically take 3–7 business days to appear on your original payment method, depending on your bank or card provider.
7. Contact Us
If you have questions about a return or need help with a refund, please reach out:
LS Precision
Rochester, NY
Email: info@lsprecision.com
Phone: (585) 329‑1159
We appreciate your business and are committed to making sure you’re satisfied with every purchase.